Terms and Conditions

We’ve tried our best to make sure everything in our terms and conditions is as clear as possible. In particular, we’ve tried to avoid any ‘legal speak’ to be open and transparent about what things actually mean. The good news is there’s nothing in here that shouldn’t already be common sense or make good sense.

Throughout our T&C’s we use a few words we want to be crystal-clear about:

We/Us/Our – This means Front Line Genomics Limited, a member of the Clarion Group registered in the United Kingdom as Company Number 10421716. Bedford House, 69-79 Fulham High Street, London, SW6 3JW, United Kingdom.

Site/ Websitewww.frontlinegenomics.com

You/Your – This means the person engaging with us, registering for our events or services, or visiting our website. Unless otherwise stated, you mean you!

 

1. How You Can Contact Us

If you ever have any questions about these terms, or what we do, please contact:

Data Privacy Officer:  contact@frontlinegenomics.com

 

2. Information We Collect

Broadly speaking the kinds of information we handle about you falls into one of the following three categories:

Information you give us – This might be through download forms, registrations forms, subscription sign up forms, and information that you have volunteered over the phone or e-mail. It is information that you have freely consented to give us that is relevant to whichever service or event you have registered for.

Information we collect about you – When you visit our website, we collect functional information to help us monitor the performance of our content and services. This may include your IP address, geographical location, device type, browser type, referral source, length of visit, operating system, and what you have engaged with. This information is collected on our behalf using website analytics services, and/or cookies. We also use cookies and pixels in our e-mails to track delivery, open rates, and other measurable information. We’ll talk a little bit more about cookies in section 6.

Information we receive from third parties – We work with some third parties to help deliver some services. Like our websites, or registration platforms for our events. These parties collect information from you on our behalf.

 

3. How We Use Your Information

Whenever you supply us with any personal information, we will always let you know exactly what it is going to be used for. Not only does this help maintain transparency and trust, but it helps keep you in control of your information. There are a lot of uses for information that might come up, but this just about covers most of them!

We use personal data to:

The purpose of this is:

The applicable legal basis:

Provide you with information that you have requested from us, in relation to events and publications we run, or other services we provide (for example online webinars and e-newsletters).

We will need to use your contact details to keep you updated about the products or services you have indicated you are interested in.

By specifically requesting information from us, you are consenting to us using your personal data for the purposes of communicating such information to you.

For general administration and organisation of our events, for example, to contact you with information about an event or conference that you’re exhibiting at, or attending.

We will need to use your details for planning and logistics, to invoice you, to provide you customer service in relation to the event, and general administration of your attendance at the event.

Please note that we may also share your personal data with other entities in the Clarion Group for this purpose.

Where you have registered to attend or exhibit at an event, we need to use your personal data in this way to perform our contractual obligations to you. Where you are attending an event but do not have a contract with us (for example you received free tickets), it is our legitimate interest to use your personal data for general administration and logistics of the event.

To keep in contact with you about other similar events or services of ours that may be of interest to you, or for research purposes after an event you have attended.

To keep you up to date on similar events or services you have previously purchased from us in the past. To analyse the effectiveness of our products and offerings to you.

It is our legitimate interest to keep you up to date on similar events of ours you have attended our exhibited at in the past. Where we rely on legitimate interests in this way, we will always offer an opt-out, and unsubscribe option on any marketing information we send you.

Pass on your contact details to our logistics partners to enhance your experience at an event you have signed up to exhibit or sponsor at.

We engage logistic partners in order to enhance your experience at our events, such as engaging stand builders, electricity providers, carpeting, furniture, WIFI providers etc.

Where we need to share these details with such logistic partners in order to perform the contract we have with you, the legal basis would be the performance of a contract.

In other circumstances, we have a legitimate interest to provide the details to our partners, because these services are required for a seamless exhibition experience, and it is in your interest to be provided with this information. If you prefer us not to share these details with our logistics partners, you can us indicate using the opt-out box when you register your details, or let us know during the contracting process.

To assess the activity of our attendees at our events.

We assess how people move around and engage with our events. We do this using any apps you have activated or signed up to, and where you allow your badge to be scanned by staff at our events. We use this information for analytics, and to improve and enhance our events.

It is our legitimate interest to monitor the location and engagement of our attendees at our events.

Analyse user traffic to measure use of our websites and improve their content.

We may use information such as your IP address for analytical purposes of our pages, this could also include improving the content of our websites and services.

We have identified web analytics as a legitimate interest of our business, and allow us to better meet your needs as a customer.

To comply with or abide by legal obligations or requirements.

We may need to use or process your personal data to comply with some legal requirements, an example being health and safety or fire safety at an event.

Where we need to process your data for these reasons, the legal basis will be compliance with a legal obligation.

 

4. Who We Share Your Data With

Transfer your contact details to an Exhibitor or Sponsor – The purposes for which exhibitors or sponsors will use your personal data will be communicated to you by the exhibitor or sponsor, when they make initial contact with you.

When you hand your badge to an exhibitor for them to scan you, you are consenting to your Personal Data being passed to the exhibitor or sponsor. If you do not wish for your information to be passed on, please do not scan your badge.

If you download content from our website, or register for a webinar, or other form of digital content, you will be asked to consent to have your information shared with the sponsor. If you are not happy to be contacted by sponsors, please do not tick the consent box relevant to that sponsor.

Transfer your information to third parties we work with – where we engage with sub-contractors and service providers to help us fulfil the services we promise you (like our registration systems, webinar platforms, and mailing house) we will often have to share information about you for specific operations (like posting you a copy of our magazine). Third parties are subject to the same data protection laws and regulations we are. We only contract reputable service providers, and take reasonable steps to ensure that they are consistent and compliant with our own privacy policy.

 

5. Cookies

Just like most websites out there, we use cookies to help you get the most out of our site, and to help us make the site better for you. Cookies are small text files that are stored on your device and track your stay on the website. They also perform important functions like making sure that you don’t have to repeatedly log in, and make filling in registration forms a much easier process.

Not everyone wants cookies though. For information on how to reject them, visit www.aboutcookies.org

 

6. Other Websites

Some of our content might point you to a website other than our own. Our privacy policy doesn’t extend to those sites, but we do make an effort not to lead you into danger. That being said, you should still take a look at the privacy policy of any website you visit and satisfy yourself that your privacy is protected.

 

7. How We Protect Your Data and How Long We Keep It For

We take every sensible precaution to keep all of your information safe. Information on us as individuals is in there as well, so we treat your information as if it were our own because our own is in there too!

If you haven’t engaged with us in any way for four years, we will accept that our relationship has come to end and we will delete your information. The only reason we will keep it is if we are obligated to do so for any legal purposes.

 

8. Know Your Rights

If you’ve made it this far, hopefully, you know how serious we are about your data. We do still want to be clear on what your rights are when it comes to information about you.

You have the right to:

  • Request a copy of the data we have about you, by making a written request to the Data Protection Officer.
  • Contact the Data Protection Officer to correct data we have about you.
  • Contact the Data Protection Officer to withdraw consent (opt-out) at any time for any of our services.
  • Contact the Data Protection Officer to request we delete all data we have about you.
  • Hopefully, it will never come to this, but if you believe we have not complied with any applicable data protection law you can lodge a complaint with the relevant authority. Here in the UK, that would be the Information Commissioners Office (ico.org.uk). While there is absolutely no obligation to do so, we would much rather you contact us directly so we can fix any mistakes.